Nexus Mods incident

Payment provider is unreachable

Major Resolved View vendor source →

Nexus Mods experienced a major incident on August 13, 2025 affecting Nexus Mods Website, lasting 9h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 02:56 AM UTC
Resolved
Aug 13, 2025, 12:30 PM UTC
Duration
9h 33m
Detected by Pingoru
Aug 13, 2025, 02:56 AM UTC

Affected components

Nexus Mods Website

Update timeline

  1. investigating Aug 13, 2025, 02:56 AM UTC

    We're currently unable to create subscriptions because our payment provider is unreachable

  2. investigating Aug 13, 2025, 04:33 AM UTC

    Our payment provider is aware of the issue, and their team are currently working on a fix

  3. resolved Aug 13, 2025, 12:30 PM UTC

    This incident has been resolved.