NextRoll incident

Unable to edit Facebook campaign

Minor Resolved View vendor source →

NextRoll experienced a minor incident on April 30, 2025 affecting AdRoll Ad Campaign and AdRoll ABM Campaigns, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 05:08 PM UTC
Resolved
Apr 30, 2025, 07:11 PM UTC
Duration
2h 2m
Detected by Pingoru
Apr 30, 2025, 05:08 PM UTC

Affected components

AdRoll Ad CampaignAdRoll ABM Campaigns

Update timeline

  1. identified Apr 30, 2025, 05:08 PM UTC

    Issue: - Facebook campaigns are currently experiencing an issue where they cannot be edited. Functional Impact: - Unable to edit Facebook campaigns Next Steps: - Engineering is currently addressing the issue. Comms will be sent once this is complete.

  2. identified Apr 30, 2025, 05:08 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 30, 2025, 07:11 PM UTC

    This incident has been resolved.