Next Identity incident

Issue with the link to the "well-known" endpoint

Minor Resolved View vendor source →

Next Identity experienced a minor incident on January 27, 2022 affecting Journeys, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2022, 11:07 AM UTC
Resolved
Jan 27, 2022, 11:21 AM UTC
Duration
14m
Detected by Pingoru
Jan 27, 2022, 11:07 AM UTC

Affected components

Journeys

Update timeline

  1. investigating Jan 27, 2022, 11:07 AM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2022, 11:09 AM UTC

    The issue has been identified and the fix is being implemented. Calling the endpoint with two forward slashes is expected to result to a 404 error but a temporary fix is being implemented to minimize service disruption.

  3. monitoring Jan 27, 2022, 11:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2022, 11:21 AM UTC

    This incident has been resolved.