Next Identity experienced a notice incident on January 25, 2023 affecting Gateway, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway
Update timeline
- identified Jan 25, 2023, 06:06 PM UTC
Engineering team identified an issue with the ongoing EKS cluster upgrade that is causing 502 errors. Team is currently working on clearing the errors. Relevant updates will be shared once they become available.
- monitoring Jan 25, 2023, 06:15 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Jan 25, 2023, 06:35 PM UTC
This incident has been resolved. Please visit the changelog for details.