NewBanking incident

NemID is partly unavailable

Major Resolved View vendor source →

NewBanking experienced a major incident on January 6, 2020 affecting NemID, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2020, 11:46 AM UTC
Resolved
Jan 06, 2020, 12:23 PM UTC
Duration
37m
Detected by Pingoru
Jan 06, 2020, 11:46 AM UTC

Affected components

NemID

Update timeline

  1. investigating Jan 06, 2020, 11:46 AM UTC

    NemID is having issues across Denmark and Nets is claiming that approximately 60% of NemID users cannot login. We will monitor the situation.

  2. resolved Jan 06, 2020, 12:23 PM UTC

    This incident has been resolved by Nets.