NewBanking incident

SMS's are not being successfully sent

Critical Resolved View vendor source →

NewBanking experienced a critical incident on February 3, 2020 affecting SMSAPI, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2020, 08:19 AM UTC
Resolved
Feb 03, 2020, 09:32 AM UTC
Duration
1h 13m
Detected by Pingoru
Feb 03, 2020, 08:19 AM UTC

Affected components

SMSAPI

Update timeline

  1. investigating Feb 03, 2020, 08:19 AM UTC

    We have discovered an issue where SMS's are not being sent. We are investigating the issue with our SMS provider.

  2. monitoring Feb 03, 2020, 09:32 AM UTC

    The incident has been resolved and SMS's are being sent and received successfully.

  3. resolved Feb 03, 2020, 09:32 AM UTC

    The incident has been resolved and SMS's are being sent and received successfully.