NewBanking incident

SMS's are not being sent

Critical Resolved View vendor source →

NewBanking experienced a critical incident on February 11, 2020 affecting SMSAPI, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2020, 10:50 AM UTC
Resolved
Feb 11, 2020, 11:28 AM UTC
Duration
37m
Detected by Pingoru
Feb 11, 2020, 10:50 AM UTC

Affected components

SMSAPI

Update timeline

  1. investigating Feb 11, 2020, 10:50 AM UTC

    We have identified an issue with no SMS's being send. We are in contact with our SMS provider.

  2. resolved Feb 11, 2020, 11:28 AM UTC

    The issue has been fixed by our SMS provider.