NewBanking incident

NemID service is unstable

Minor Resolved View vendor source →

NewBanking experienced a minor incident on November 8, 2021 affecting NemID, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2021, 09:39 AM UTC
Resolved
Nov 10, 2021, 07:00 AM UTC
Duration
1d 21h
Detected by Pingoru
Nov 08, 2021, 09:39 AM UTC

Affected components

NemID

Update timeline

  1. identified Nov 08, 2021, 09:39 AM UTC

    Verifications with NemID can take a longer time than usual and will in some cases time out. The issue seems to be on Nets' side. We are monitoring the status of this issue.

  2. resolved Nov 10, 2021, 07:00 AM UTC

    The issue is now resolved. Latest update on the issue: "We saw the last incident at 13:25 today(9th of November) after almost 5 days of firewall issues at Nets. No postmortem has been provided so far."