NewBanking incident

CiQ services are down

Critical Resolved View vendor source →

NewBanking experienced a critical incident on March 8, 2022 affecting CiQ Integration, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2022, 08:59 AM UTC
Resolved
Mar 08, 2022, 12:23 PM UTC
Duration
3h 24m
Detected by Pingoru
Mar 08, 2022, 08:59 AM UTC

Affected components

CiQ Integration

Update timeline

  1. investigating Mar 08, 2022, 08:59 AM UTC

    We are currently investigating the issue.

  2. identified Mar 08, 2022, 09:24 AM UTC

    CiQ has confirmed that the issue is on their side and they are working on a fix. We will update when the fix has been applied.

  3. resolved Mar 08, 2022, 12:23 PM UTC

    The incident has been resolved by CiQ.