NewBanking incident

NemID is down/unstable for some users

Critical Resolved View vendor source →

NewBanking experienced a critical incident on June 22, 2022 affecting NemID, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 06:00 AM UTC
Resolved
Jun 27, 2022, 06:47 AM UTC
Duration
5d
Detected by Pingoru
Jun 22, 2022, 06:00 AM UTC

Affected components

NemID

Update timeline

  1. identified Jun 22, 2022, 06:00 AM UTC

    This is the message from Nets: INFORMATION One or more NemID POCES service(s) is experiencing problems Caused by: Nets IMPACT Login using NemID is not working.

  2. identified Jun 23, 2022, 06:26 AM UTC

    Nets has issued an update and the issue seems to be solved for most users.

  3. identified Jun 24, 2022, 07:20 AM UTC

    Latest status from NETS, which downgrades the functioning scope from "works for most" to "works for some". ---------------------------------------------------------------------------------------------- INFORMATION Two NemID POCES services are experiencing problems Caused by: Nets IMPACT: The service is now working for some Nemid users. Mitid is now available as an option. There are issues using PID and RID services. UPDATE: We continue to work on the resolution for the storage issues to fully restore the service. The work continues as planned. No estimate can be provided at this time

  4. resolved Jun 27, 2022, 06:47 AM UTC

    NemID/Nets has solved the issue.