NewBanking incident

MitID instability

Major Resolved View vendor source →

NewBanking experienced a major incident on December 15, 2022 affecting MitID, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 10:33 AM UTC
Resolved
Dec 15, 2022, 02:05 PM UTC
Duration
3h 32m
Detected by Pingoru
Dec 15, 2022, 10:33 AM UTC

Affected components

MitID

Update timeline

  1. identified Dec 15, 2022, 10:33 AM UTC

    MitID is having instability issues where a login can take a long time and/or fail. The message from Nets: The MitID Production infrastructure is experiencing instability We are working on solving the problem. Incident: INC0485090 Start: 2022-12-15 09:43 CET

  2. resolved Dec 15, 2022, 02:05 PM UTC

    Nets have solved the issue.