NewBanking incident

Sporadic issues with MitID validation

Minor Resolved View vendor source →

NewBanking experienced a minor incident on February 3, 2023 affecting MitID integration, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 01:45 PM UTC
Resolved
Feb 06, 2023, 03:10 PM UTC
Duration
3d 1h
Detected by Pingoru
Feb 03, 2023, 01:45 PM UTC

Affected components

MitID integration

Update timeline

  1. investigating Feb 03, 2023, 01:45 PM UTC

    We are investigating an issue with MitID validations where some users are getting a 'Connection lost' error while validating their MitID.

  2. resolved Feb 06, 2023, 03:10 PM UTC

    The issue has been solved and we are monitoring the fix.