NewBanking incident

Intermittent network problems with DigitalOcean that affect our services

Minor Resolved View vendor source →

NewBanking experienced a minor incident on August 9, 2023, lasting 17h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 12:39 PM UTC
Resolved
Aug 10, 2023, 06:24 AM UTC
Duration
17h 45m
Detected by Pingoru
Aug 09, 2023, 12:39 PM UTC

Update timeline

  1. investigating Aug 09, 2023, 12:39 PM UTC

    We have since 13:31 CET (11:31 UTC) been experiencing some network problems with DigitalOcean, which may affect our services. DigitalOcean has acknowledged the issue and is on it. See https://status.digitalocean.com/ for more information.

  2. investigating Aug 09, 2023, 12:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 09, 2023, 12:41 PM UTC

    DigitalOcean has acknowledged the issue and is on it. See https://status.digitalocean.com/ for more information.

  4. monitoring Aug 09, 2023, 12:41 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 09, 2023, 01:30 PM UTC

    There has been no issues since 14:27 CET (12:27 UTC). We will continue to monitor it.

  6. resolved Aug 10, 2023, 06:24 AM UTC

    DigitalOcean network incident update: DigitalOcean (DO) has closed the incident and we have had no network issues since 14:27 yesterday