NewBanking incident

ID documents cannot be uploaded

Minor Resolved View vendor source →

NewBanking experienced a minor incident on July 15, 2024 affecting Onboarding Wizard, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 12:21 PM UTC
Resolved
Jul 15, 2024, 02:24 PM UTC
Duration
2h 3m
Detected by Pingoru
Jul 15, 2024, 12:21 PM UTC

Affected components

Onboarding Wizard

Update timeline

  1. identified Jul 15, 2024, 12:21 PM UTC

    We are aware of an issue with uploading passports. We are implementing a fix.

  2. resolved Jul 15, 2024, 03:32 PM UTC

    This incident has been resolved