Nets Payengine incident

Payengine service degradation - INC0476529

Notice Resolved View vendor source →

Nets Payengine experienced a notice incident on November 14, 2022 affecting PayEngine Checkout, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 07:06 AM UTC
Resolved
Nov 14, 2022, 07:50 AM UTC
Duration
43m
Detected by Pingoru
Nov 14, 2022, 07:06 AM UTC

Affected components

PayEngine Checkout

Update timeline

  1. identified Nov 14, 2022, 07:07 AM UTC

    We have identified issues with MasterCard transactions on Payengine

  2. resolved Nov 14, 2022, 07:50 AM UTC

    IT team investigated and concluded that only test transactions were affected. Normal transactions were flowing as expected.