Nets Payengine incident

Transaction issues - INC0517912

Minor Resolved View vendor source →

Nets Payengine experienced a minor incident on April 16, 2023 affecting PayEngine Checkout and PayEngine API, lasting 12d. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2023, 07:00 AM UTC
Resolved
Apr 28, 2023, 07:00 AM UTC
Duration
12d
Detected by Pingoru
Apr 16, 2023, 07:00 AM UTC

Affected components

PayEngine CheckoutPayEngine API

Update timeline

  1. identified Apr 27, 2023, 08:16 AM UTC

    A limited number of merchants might experience issues with VISA and Mastercard reservations. Work is being done to mitigate the situation.

  2. resolved Apr 28, 2023, 07:09 AM UTC

    This incident has been resolved