Nets Payengine incident

Issue with MOTO-transactions - INC0695396

Minor Resolved View vendor source →

Nets Payengine experienced a minor incident on December 3, 2024 affecting PayEngine API and PayEngine Merchant Center, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 12:45 PM UTC
Resolved
Dec 04, 2024, 03:04 PM UTC
Duration
1d 2h
Detected by Pingoru
Dec 03, 2024, 12:45 PM UTC

Affected components

PayEngine APIPayEngine Merchant Center

Update timeline

  1. identified Dec 03, 2024, 12:45 PM UTC

    We are currently working on an issue that might lead to a rejection of MOTO-transactions.

  2. monitoring Dec 04, 2024, 09:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 03:04 PM UTC

    This incident has been resolved.