Netop incident

EU environment unreachable

Critical Resolved View vendor source →

Netop experienced a critical incident on December 4, 2018 affecting EU environment, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2018, 01:38 PM UTC
Resolved
Dec 04, 2018, 02:14 PM UTC
Duration
35m
Detected by Pingoru
Dec 04, 2018, 01:38 PM UTC

Affected components

EU environment

Update timeline

  1. identified Dec 04, 2018, 02:38 PM UTC

    The EU environment for Netop WebConnect is currently unreachable. We are currently investigating the issue.

  2. resolved Dec 04, 2018, 02:41 PM UTC

    This incident has been resolved.