Netop incident

Netop Portal unreachable

Critical Resolved View vendor source →

Netop experienced a critical incident on July 6, 2020 affecting Remote access services and Login and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2020, 08:50 AM UTC
Resolved
Jul 06, 2020, 09:28 AM UTC
Duration
38m
Detected by Pingoru
Jul 06, 2020, 08:50 AM UTC

Affected components

Remote access servicesLoginNetop Portal frontend

Update timeline

  1. investigating Jul 06, 2020, 08:50 AM UTC

    The Netop Portal is currently unreachable. We are currently investigating the issue.

  2. monitoring Jul 06, 2020, 09:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 06, 2020, 09:28 AM UTC

    This incident has been resolved.