Netop incident

Netop Portal unreachable

Critical Resolved View vendor source →

Netop experienced a critical incident on July 8, 2020 affecting Remote access services and Login and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2020, 04:52 PM UTC
Resolved
Jul 08, 2020, 05:01 PM UTC
Duration
8m
Detected by Pingoru
Jul 08, 2020, 04:52 PM UTC

Affected components

Remote access servicesLoginNetop Portal frontend

Update timeline

  1. investigating Jul 08, 2020, 04:52 PM UTC

    The Netop Portal is currently unreachable. We are currently investigating the issue.

  2. monitoring Jul 08, 2020, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2020, 05:01 PM UTC

    This incident has been resolved.