Netlify experienced a minor incident on January 15, 2026 affecting Billing, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Billing
Update timeline
- investigating Jan 15, 2026, 10:33 PM UTC
We are currently investigating an issue that is preventing the renewal of some domains for accounts with payment methods that have not been updated recently.
- resolved Jan 16, 2026, 01:13 AM UTC
We have identified an issue affecting domain renewals for some accounts where payment methods need to be updated. Affected customers have been notified via email with instructions to update their payment information