Netdata incident

Agent Cloud connectivity issue.

Critical Resolved View vendor source →

Netdata experienced a critical incident on March 15, 2022 affecting Cloud Web UI and Agent - Cloud Connection (ACLK), lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2022, 08:35 AM UTC
Resolved
Mar 15, 2022, 02:01 PM UTC
Duration
5h 25m
Detected by Pingoru
Mar 15, 2022, 08:35 AM UTC

Affected components

Cloud Web UIAgent - Cloud Connection (ACLK)

Update timeline

  1. investigating Mar 15, 2022, 08:35 AM UTC

    Our backbone infrastructure is currently unstable, looks like it might be related to our cloud vendor problems. We are investigating an issue right now.

  2. investigating Mar 15, 2022, 12:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 15, 2022, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 15, 2022, 02:01 PM UTC

    This incident has been resolved.