Netdata experienced a minor incident on May 14, 2022 affecting Cloud Web UI and Agent - Cloud Connection (ACLK), lasting 4d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Web UIAgent - Cloud Connection (ACLK)
Update timeline
- investigating May 14, 2022, 07:57 PM UTC
We're investigating an issue with slow chart syncing
- investigating May 14, 2022, 10:23 PM UTC
Some users reported missing charts in the nodes tab and charts for older metrics that are not currently recording data. We found a synchronization issue that affects about 5% of nodes. No (meta)data is lost, and we are working on a solution.
- identified May 16, 2022, 08:45 AM UTC
We are working on a fix now.
- monitoring May 18, 2022, 09:19 AM UTC
We've applied the fix. We carefully monitor the situation now.
- resolved May 19, 2022, 09:26 AM UTC
This incident has been resolved.