Netdata incident

Newly connected / re-connected agents to cloud shown as offline

Major Resolved View vendor source →

Netdata experienced a major incident on June 10, 2022 affecting Agent - Cloud Connection (ACLK), lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 09:57 AM UTC
Resolved
Jun 10, 2022, 12:18 PM UTC
Duration
2h 21m
Detected by Pingoru
Jun 10, 2022, 09:57 AM UTC

Affected components

Agent - Cloud Connection (ACLK)

Update timeline

  1. investigating Jun 10, 2022, 09:57 AM UTC

    We are currently investigating this issue.

  2. identified Jun 10, 2022, 11:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2022, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2022, 12:18 PM UTC

    This incident has been resolved.