Netdata incident

Charts metadata updates are delayed

Minor Resolved View vendor source →

Netdata experienced a minor incident on June 16, 2022 affecting Cloud Web UI, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2022, 10:00 AM UTC
Resolved
Jun 16, 2022, 02:42 PM UTC
Duration
4h 41m
Detected by Pingoru
Jun 16, 2022, 10:00 AM UTC

Affected components

Cloud Web UI

Update timeline

  1. investigating Jun 16, 2022, 12:32 PM UTC

    Charts metadata is not refreshed instantly, users might see old or not updated charts in their UI. Datapoints in displayed charts are up-to-date since it is streamed directly from the node.

  2. identified Jun 16, 2022, 12:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 16, 2022, 12:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 16, 2022, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 16, 2022, 02:42 PM UTC

    This incident has been resolved.