Netdata incident

Missing charts

Minor Resolved View vendor source →

Netdata experienced a minor incident on June 25, 2022 affecting Cloud Web UI and Agent (all platforms), lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2022, 11:11 AM UTC
Resolved
Jun 25, 2022, 03:45 PM UTC
Duration
4h 34m
Detected by Pingoru
Jun 25, 2022, 11:11 AM UTC

Affected components

Cloud Web UIAgent (all platforms)

Update timeline

  1. investigating Jun 25, 2022, 11:11 AM UTC

    We are investigating an issue that causes some charts to missing from the single node view and overview tabs.

  2. identified Jun 25, 2022, 12:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 25, 2022, 03:45 PM UTC

    We have implemented a change that restores all charts. Unfortunately there remains a bug that causes the top gauges to be missing from the single node tabs, in certain situations. We will fix this in the coming week. Updates on this, including a workaround, by using the overview tab with node filtering, can be found here: https://github.com/netdata/netdata-cloud/issues/484#issuecomment-1166306503