Netdata incident

Sign-ups via email magic link are failing

Minor Resolved View vendor source →

Netdata experienced a minor incident on September 23, 2022 affecting Cloud Web UI, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 08:30 AM UTC
Resolved
Sep 23, 2022, 01:40 PM UTC
Duration
5h 10m
Detected by Pingoru
Sep 23, 2022, 08:30 AM UTC

Affected components

Cloud Web UI

Update timeline

  1. investigating Sep 23, 2022, 09:38 AM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2022, 09:45 AM UTC

    We have found the offending change that causes sign-ups via email magic link to fail, and are reverting to work on a proper fix.

  3. monitoring Sep 23, 2022, 09:56 AM UTC

    We've reverted and are monitoring the issue.

  4. resolved Sep 23, 2022, 01:40 PM UTC

    This incident has been resolved.