Netdata incident

Degradated performance on charts metadata

Minor Resolved View vendor source →

Netdata experienced a minor incident on October 18, 2022 affecting Cloud Web UI, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 05:20 PM UTC
Resolved
Oct 18, 2022, 07:24 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 18, 2022, 05:20 PM UTC

Affected components

Cloud Web UI

Update timeline

  1. identified Oct 18, 2022, 05:20 PM UTC

    Request for retrieving and updating charts metadata are slower than they should. Users might not see changes in their charts instantly replicated to the Cloud UI (i.e. software installation or removal, while on Agent's local UI will be instantly updated). We already identified the problem and we are fixing it.

  2. resolved Oct 18, 2022, 07:24 PM UTC

    This incident has been resolved.