Netdata incident

Problem with reconnecting agents

Notice Resolved View vendor source →

Netdata experienced a notice incident on April 20, 2023 affecting Agent - Cloud Connection (ACLK), lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2023, 11:47 AM UTC
Resolved
Apr 20, 2023, 12:41 PM UTC
Duration
53m
Detected by Pingoru
Apr 20, 2023, 11:47 AM UTC

Affected components

Agent - Cloud Connection (ACLK)

Update timeline

  1. investigating Apr 20, 2023, 11:47 AM UTC

    Netdata agents are being forced to reconnect. We are investigating the root cause

  2. resolved Apr 20, 2023, 12:41 PM UTC

    The incident was resolved and the problem was triggered by an automatic configuration reload in the load balancer. During that time there was a delay in processing the alarms.