Netdata incident

Possible login problem - Netdata Cloud

Notice Resolved View vendor source →

Netdata experienced a notice incident on July 6, 2023 affecting Cloud Web UI, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 10:33 AM UTC
Resolved
Jul 06, 2023, 02:29 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 06, 2023, 10:33 AM UTC

Affected components

Cloud Web UI

Update timeline

  1. investigating Jul 06, 2023, 10:33 AM UTC

    We have detected a potential problem with the cookies that are necessary for logging into the Netdata Cloud platform. The easy and quick solution is to clear cookies for app.netdata.cloud. We are currently looking for a permanent way to resolve this issue on our end.

  2. resolved Jul 06, 2023, 02:29 PM UTC

    We have successfully addressed the issue from our end, eliminating the necessity of cookie removal.