Netdata incident

Problem with Alert Configuration in the Cloud Web UI

Minor Resolved View vendor source →

Netdata experienced a minor incident on July 13, 2023 affecting Cloud Web UI, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 09:01 AM UTC
Resolved
Jul 14, 2023, 03:47 PM UTC
Duration
1d 6h
Detected by Pingoru
Jul 13, 2023, 09:01 AM UTC

Affected components

Cloud Web UI

Update timeline

  1. investigating Jul 13, 2023, 09:01 AM UTC

    We are currently investigating the issue

  2. identified Jul 13, 2023, 10:10 AM UTC

    We've identified that we are getting some malformed data from an API after a recent update and are working on a fix.

  3. identified Jul 13, 2023, 12:30 PM UTC

    We have applied a fix that allows for seeing all configured alerts again, but the detail page for individual alerts may still not render. We are working on addressing that latter issue.

  4. identified Jul 14, 2023, 02:23 PM UTC

    We've implemented a fix and are monitoring for left-over issues.

  5. monitoring Jul 14, 2023, 02:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 14, 2023, 03:47 PM UTC

    This incident has been resolved.