Netdata incident

Cloud connectivity issue

Minor Resolved View vendor source →

Netdata experienced a minor incident on July 25, 2023 affecting Cloud Web UI and Agent - Cloud Connection (ACLK), lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 12:05 PM UTC
Resolved
Jul 25, 2023, 02:52 PM UTC
Duration
2h 46m
Detected by Pingoru
Jul 25, 2023, 12:05 PM UTC

Affected components

Cloud Web UIAgent - Cloud Connection (ACLK)

Update timeline

  1. investigating Jul 25, 2023, 12:05 PM UTC

    We have noticed that some agents are experiencing intermittent disconnections from the cloud in our metrics. We are currently investigating the issue.

  2. monitoring Jul 25, 2023, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 25, 2023, 02:52 PM UTC

    This incident has been resolved.