Netdata incident

Agent v2.7.0 on Windows doesn't start go.d plugin

Major Resolved View vendor source →

Netdata experienced a major incident on September 29, 2025 affecting Agent (all platforms), lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 11:36 AM UTC
Resolved
Sep 30, 2025, 06:29 PM UTC
Duration
1d 6h
Detected by Pingoru
Sep 29, 2025, 11:36 AM UTC

Affected components

Agent (all platforms)

Update timeline

  1. identified Sep 29, 2025, 11:36 AM UTC

    We've identified an issue with the latest Agent release on Windows that causes the go.d plugin to not be started. The impact is that for Windows nodes, none of the metrics from the go.d plugin are being collected and corresponding alerts don't fire. We will be releasing a patch release to address this as soon as possible today. As a workaround the plugin binary in Program Files can be renamed to add the missing .exe extension.

  2. monitoring Sep 30, 2025, 05:04 AM UTC

    We have released Netdata Agent v2.7.1 and recommend all Windows users to upgrade. Release notes: https://github.com/netdata/netdata/releases/tag/v2.7.1

  3. resolved Sep 30, 2025, 06:29 PM UTC

    This incident has been resolved.