Netcare Outage History

Netcare is up right now

Netcare had 2 outages in the last 2 years, averaging 0.1 incidents per month.

There were 2 Netcare outages since August 5, 2026. Each is summarised below. Incident details, duration, and resolution information.

Source: status.netcare.nz

Major August 27, 2026

New Zealand ePrescription Service (NZePS) Outage

Detected by Pingoru
Aug 27, 2026, 01:54 AM UTC
Resolved
Aug 27, 2026, 01:54 AM UTC
Duration
–
Affected: New Zealand ePrescription Service (NZePS)
Timeline · 1 update
  1. investigating Aug 27, 2026, 01:54 AM UTC

    Kia ora Medtech Customers, We are currently experiencing an unplanned outage of our NZePS hub. Please be assured that we have all our resources working on identifying the issue and will update you as soon as we have resolved this. We apologise for the inconvenience and appreciate your patience while we work to resolve this matter. We will provide a further update once services have been restored. Prescribers can continue to generate electronic prescriptions during this time. All submitted prescriptions will be queued and processed once the outage is resolved. A copy of the escript can be printed and given to the patient to take to the Pharmacy if required during the outage. Ngā mihi, Medtech Global Support Team

Read the full incident report →

Major August 5, 2026

Test Outage

Detected by Pingoru
Aug 05, 2026, 08:48 PM UTC
Resolved
Aug 05, 2026, 08:48 PM UTC
Duration
–
Affected: Netcare Helpdesk
Timeline · 1 update
  1. investigating Aug 05, 2026, 08:48 PM UTC

    All services now resolved

Read the full incident report →