netApp incident

Data Infrastructure Insights Observability - Inventory collection - Degraded performance - (US)

Minor Resolved View vendor source →

netApp experienced a minor incident on February 22, 2025 affecting API, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2025, 11:37 AM UTC
Resolved
Feb 22, 2025, 03:26 PM UTC
Duration
3h 49m
Detected by Pingoru
Feb 22, 2025, 11:37 AM UTC

Affected components

API

Update timeline

  1. investigating Feb 22, 2025, 11:37 AM UTC

    A subset of tenants in the US region are experiencing acquisition unit failures.

  2. identified Feb 22, 2025, 12:36 PM UTC

    We have identified the issue and are working on a solution.

  3. monitoring Feb 22, 2025, 03:01 PM UTC

    We have implemented a fix and are monitoring the results.

  4. resolved Feb 22, 2025, 03:26 PM UTC

    The issue has been resolved and all affected acquisition units are healthy again.