Neon Fundraise experienced a notice incident on September 23, 2020 affecting Sprocket API and Donations and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Sprocket APIDonationsReportingRecurring Plans ProcessingSalesforce
Update timeline
- identified Sep 23, 2020, 05:08 AM UTC
Rallybound will perform a quick app swap. We do not expect any downtime as work is completed.
- monitoring Sep 23, 2020, 05:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2020, 05:30 AM UTC
This incident has been resolved.