Neon Fundraise experienced a notice incident on August 9, 2022 affecting Sprocket API and Donations and 1 more component, lasting 8h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Sprocket APIDonationsDNS <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Rallybound Payment ServiceManagement interfacesCDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Neon PaySite BuilderEndurance Challenges Strava IntegrationRegistrations
Update timeline
- investigating Aug 09, 2022, 06:47 PM UTC
Currently investigating slowness on some of our sites
- monitoring Aug 09, 2022, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2022, 03:40 AM UTC
This incident has been resolved.