Neon Fundraise experienced a minor incident on September 19, 2022 affecting Sprocket API and Donations and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Sprocket APIDonationsDNS <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Rallybound Payment ServiceManagement interfacesCDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>Neon PaySite BuilderEndurance Challenges Strava IntegrationRegistrations
Update timeline
- investigating Sep 19, 2022, 04:14 PM UTC
We are currently investigating this issue.
- monitoring Sep 19, 2022, 04:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2022, 04:40 PM UTC
This incident has been resolved.