Neon Fundraise experienced a minor incident on September 11, 2020 affecting Management interfaces, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Management interfaces
Update timeline
- identified Sep 11, 2020, 03:56 PM UTC
Administrators may experience intermittent errors when attempting to login to the admin. We have identified the issue. A fix is planned for this Saturday evening. Until we are able to release a fix, Administrators experiencing this issue should reattempt their login multiple times. A subsequent attempt should succeed.
- resolved Sep 13, 2020, 04:10 AM UTC
This incident has been resolved.