Neon Fundraise incident

Neon Pay Disruption

Notice Resolved View vendor source →

Neon Fundraise experienced a notice incident on October 18, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 08:58 PM UTC
Resolved
Oct 16, 2021, 05:30 AM UTC
Duration
—
Detected by Pingoru
Oct 18, 2021, 08:58 PM UTC

Update timeline

  1. resolved Oct 18, 2021, 08:58 PM UTC

    Neon Pay's processing partner experienced a network-related service disruption this evening in which charges were unable to be completed. The disruption began at 12:12 AM CDT and ended at 2:28 AM CDT. All systems are now functional again.