Neon Fundraise incident

Slow Response Times

Notice Resolved View vendor source →

Neon Fundraise experienced a notice incident on April 29, 2022 affecting Sprocket API and Donations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 05:31 PM UTC
Resolved
Apr 29, 2022, 05:31 PM UTC
Duration
—
Detected by Pingoru
Apr 29, 2022, 05:31 PM UTC

Affected components

Sprocket APIDonationsManagement interfacesSite BuilderRegistrationsReportingRecurring Plans ProcessingEmails (SMTP)Automation

Update timeline

  1. resolved Apr 29, 2022, 05:31 PM UTC

    Our sites were a bit slow for a few minutes. Response times are back to normal.