Neon Fundraise experienced a notice incident on August 18, 2022 affecting Salesforce, lasting 13h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Salesforce
Update timeline
- investigating Aug 18, 2022, 03:50 PM UTC
We are currently investigating this issue.
- identified Aug 18, 2022, 04:30 PM UTC
We identified the issue and expect to deploy a fix for the Salesforce sync sometime today.
- monitoring Aug 19, 2022, 04:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2022, 05:03 AM UTC
This incident has been resolved.