Neon Fundraise experienced a major incident on March 6, 2024 affecting Facebook, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Facebook
Update timeline
- identified Mar 06, 2024, 07:24 PM UTC
Neon Fundraise's Facebook integration has been down for non-whitelabeled customers starting Monday evening. This impacts users' ability to login via Facebook, and to create new Facebook Fundraiser pages from within Fundraise. We have identified the issue as being related to our Facebook app and are working to resolve it as soon as possible.
- identified Mar 06, 2024, 11:44 PM UTC
The Facebook app has been updated and the integration is working as expected.
- resolved Mar 06, 2024, 11:44 PM UTC
This incident has been resolved.