Neon Fundraise incident

Continued Slowdown

Minor Resolved View vendor source →

Neon Fundraise experienced a minor incident on June 18, 2024 affecting Reporting and Emails (SMTP) and 1 more component, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 07:43 PM UTC
Resolved
Jun 19, 2024, 04:19 AM UTC
Duration
8h 35m
Detected by Pingoru
Jun 18, 2024, 07:43 PM UTC

Affected components

ReportingEmails (SMTP)Emails (API v3)

Update timeline

  1. investigating Jun 18, 2024, 07:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 18, 2024, 11:30 PM UTC

    Systems are operating normally. We are monitoring and exploring optimization options to prevent further slowdowns.

  3. resolved Jun 19, 2024, 04:19 AM UTC

    This incident has been resolved.