Neon Fundraise experienced a minor incident on October 21, 2024 affecting Neon CRM, lasting 18h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Neon CRM
Update timeline
- identified Oct 21, 2024, 10:02 PM UTC
Neon CRM syncs are delayed. A fix will be implemented tonight and all failed syncs will be manually re-initiated tomorrow.
- resolved Oct 22, 2024, 04:44 PM UTC
Neon CRM sync is back up and running. Missed syncs have been initiated manually.