Neon Fundraise incident

Team captains cannot be created

Minor Resolved View vendor source →

Neon Fundraise experienced a minor incident on May 6, 2025 affecting Registrations, lasting 18h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 04:44 PM UTC
Resolved
May 07, 2025, 11:20 AM UTC
Duration
18h 35m
Detected by Pingoru
May 06, 2025, 04:44 PM UTC

Affected components

Registrations

Update timeline

  1. identified May 06, 2025, 04:44 PM UTC

    Due to an update merged in last night's release, team captains cannot be created, neither through the front end registration form, nor through the Admin. This also means users cannot create teams through the registration form. The team has identified the issue and is preparing a fix to release tonight.

  2. resolved May 07, 2025, 11:20 AM UTC

    This incident has been resolved.