Neo4j Aura incident

VM capacity issues in northeurope: some operations on instances impacted

Minor Resolved View vendor source →

Neo4j Aura experienced a minor incident on November 18, 2024 affecting Azure Cloud Services (Compute), lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 03:15 PM UTC
Resolved
Nov 18, 2024, 08:05 PM UTC
Duration
4h 50m
Detected by Pingoru
Nov 18, 2024, 03:15 PM UTC

Affected components

Azure Cloud Services (Compute)

Update timeline

  1. identified Nov 18, 2024, 03:15 PM UTC

    Our cloud provider has confirmed some capacity issues in the northeurope region. As a result, some operations that require compute are delayed or not completing. We continue to assess the full impact and we are working with our cloud provider.

  2. resolved Nov 18, 2024, 08:05 PM UTC

    This incident has been resolved.