NearSt experienced a minor incident on September 26, 2022 affecting Google Local Listings, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2022, 09:29 AM UTC
We have identified a Google issue, affecting the real-time syncing of inventory changes to some clients See What's In Store. We are working closely with our partners at Google to identify and restore real-time syncing and will be keeping all affected clients updated via the NearSt Status page.
- identified Sep 27, 2022, 06:18 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 28, 2022, 07:03 AM UTC
We have identified a workaround which we will be uploading today and monitoring as the day goes on.
- identified Sep 29, 2022, 06:42 AM UTC
The workaround initiated yesterday is taking time to take effect. We are continuing to work with Google on a solution and will be monitoring the workaround over the course of today.
- monitoring Sep 29, 2022, 03:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2022, 06:05 AM UTC
This incident has been resolved.