NearSt experienced a major incident on December 21, 2023 affecting Retailer dashboard, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Retailer dashboard
Update timeline
- identified Dec 21, 2023, 10:22 AM UTC
We're aware of an issue with our downstream search service provider that means that inventory search in MyShop is currently unavailable. We're working on restoring the service.
- resolved Dec 21, 2023, 10:49 AM UTC
Search service has now been restored.