NearSt incident

MyShop unavailable

Major Resolved View vendor source →

NearSt experienced a major incident on April 9, 2024 affecting Retailer dashboard, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 03:02 PM UTC
Resolved
Apr 09, 2024, 03:56 PM UTC
Duration
54m
Detected by Pingoru
Apr 09, 2024, 03:02 PM UTC

Affected components

Retailer dashboard

Update timeline

  1. identified Apr 09, 2024, 03:02 PM UTC

    We've identified an issue with one of our providers. MyShop may be unavailable for some users until this is resolved.

  2. identified Apr 09, 2024, 03:07 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 09, 2024, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2024, 03:56 PM UTC

    This incident has been resolved.